Schedule a Customer Service Inspection (CSI)

Per Texas State Law and TCEQ Regulations, all new connections to a public water system require a Customer Service Inspection to be performed before permanent water service is established. These inspections are critical to the safety and quality of the public drinking water supply.

In accordance with State Law, Seeger Water’s licensed CSI Inspectors look for a few things during a CSI Inspection:

  1. Compliance with Texas’ Cross Connection Control Rules (TAC 30.290) - all non-potable systems connected to the domestic mainline (i.e. lawn irrigation, swimming pool fill, etc) MUST have an approved backflow prevention assembly or method.

  2. Compliance with both State and Federal laws regarding lead copper content. Generally speaking, all plumbing needs to be lead-free copper and flux/solder, or avoid copper altogether.

  3. Compliance with local PWS (public water system) rules and regulations.

CSI Inspections vary by water utility, but here is a base price structure:

  • Texas Water Company - $145.00 residential, $185.00 commercial

  • San Antonio Water System - $145.00 residential, $185.00 commercial

  • Austin Water - $165.00 residential, $265.00 commercial

**IMPORTANT: We are licensed to perform CSI Inspections across the entire State of Texas. The above utilities are just the most frequent we perform inspections for. Regardless of your water supplier, submit the form on this page and we will connect with you to provide scheduling and a quote (if not listed above).

How This Works: Once you submit the form, we will contact you within 24 hours to schedule the inspection. Generally, we can complete inspections in the San Antonio - Austin Metro Region same day or next business day.